Export Declaration

FAQ General

Do you have any questions about BorderShop, cross-border shopping, customs, or something else entirely? Find the answers to the most frequently asked questions in the FAQ.

General FAQ

Ja, auch im Herbst 2026 gibt es wieder ein Whiskyfestival in Puttgarden. Es findet am 6. und 7. November statt. 

Hier kannst Du Dir Deine Tickets sichern und bekommst mehr Informationen.

Yes, there will be another whisky festival in Puttgarden in autumn 2026. It will take place on 6 and 7 November 2026. 

You can find out more here and book your tickets.

Deutsch? Hier sicherst Du Dir Deine Tickets und bekommst mehr Informationen.

EU and EEA citizens must carry a passport or another form of identity document accepted by the German authorities when entering and staying in Germany, in accordance with the German Freedom of Movement Act (Freizügigkeitsgesetz).

In the shopping carts, you can use 1 EUR, 10 DKK, or a cart token, which can be purchased at the information kiosk on board the ferry or in the BorderShop.

No, you are not allowed to do that. German law applies, and according to this law, you are not allowed to drive with studded tires to BorderShop.

No, unfortunately, according to German law, this is not permitted for food safety reasons.

As a rule, wine does not have an expiration date unless it is printed on the label.

However, we recommend that you drink your Bag in Box within 12 months of the production date for the best experience, but it may still be fine after that.

We reserve the right to correct any printing errors, pricing errors or items that are out of stock. 

We have chosen to make it easy for you as a customer. The prices you see on bordershop.com on the day you place your pre-order are the prices you will pay when you pick up your order.

The minimum order is DKK 200, and there is a packaging fee of DKK 20. (Payments can only be made in DKK and euros.)

Pant FAQ

Nej, man betaler hverken tysk eller dansk pant i BorderShop.

Men husk at der skal udfyldes en eksporterklæring ved køb af øl, cider eller sodavand på dåse.

Du godt kan aflevere dåser og flasker uden pant i en flaskeautomat. Alternativt kan du sortere dem som metal- eller glasaffald til genanvendelse.

Du kan købe pantfrie varer ombord på Scandlines' færger efter følgende afgangs- og ankomsttider:

Rødby-Puttgarden: Efter 13 minutters sejlads fra Rødby og indtil 18 minutter før ankomsten til Rødby.

Gedser-Rostock: Efter 32 minutters sejllads fra Gedser og indtil 38 minutter før ankomst til Gedser.

Køb af øl, vand og sodavand på dåse er kun tilladt for kunder med bopæl i et skandinavisk land.